Re: Cannot Download File!

The files I am licensing is saying cannot download file. Today is 2/22/18 and none of the files will allow me to save to my computer.

This topic is closed to new replies. Start a new post to keep the conversation going.

Sheena KaulCorrect answer

Legend

Hi Brenda,

I apologize for the trouble that you're facing with the image download.

Please confirm me the file# of the image that you're trying to download so that I can get it checked and confirm you the resolution.

Also, is there any error message that you get when you click on the license option?

Regards,

Sheena

Sheena Kaul

Legend

Hi Brenda,

You may also Contact Customer Care for more detailed troubleshooting.

Regards,

Sheena

Translate

Sheena KaulCorrect answer

Legend

Hi Brenda,

I apologize for the trouble that you're facing with the image download.

Please confirm me the file# of the image that you're trying to download so that I can get it checked and confirm you the resolution.

Also, is there any error message that you get when you click on the license option?

Regards,

Sheena

Translate

Sign up