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laurayoung1111
laurayoung1111
Participant
Jul 3, 2017 8:56 PM UTC
Answered

Re: Dollar photo club credits expired?

So if we purchase any membership plan we get our unused credits back? I think I had like 70 or so. I would like to have them back. I don't recall receiving anything saying they were expiring?

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    Sheena Kaul
    Sheena KaulCorrect answer
    Legend
    Jul 3, 2017 8:59 PM UTC

    Branching into new discussion

    Hi Laura,

    I apologize for the experience that you were not notified about the expiration.

    However, you are right that once you subscribe to any Stock Plan, the unused credit will be there in your account.

    Please see Stock FAQ: Where can I find details about Dollar Photo Club (Fotolia) closure?

    Please Contact Customer Care for further queries.

    Regards,

    Sheena

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    1 reply

    Sheena Kaul
    Sheena KaulCorrect answer
    Legend
    Jul 3, 2017 8:59 PM UTC

    Branching into new discussion

    Hi Laura,

    I apologize for the experience that you were not notified about the expiration.

    However, you are right that once you subscribe to any Stock Plan, the unused credit will be there in your account.

    Please see Stock FAQ: Where can I find details about Dollar Photo Club (Fotolia) closure?

    Please Contact Customer Care for further queries.

    Regards,

    Sheena

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