Re: Downloaded image does not match the one in Adobe Stock catalog
Hello I also got the wrong file how do i get credit.
I got #67260083
and i got this.. 
Hello I also got the wrong file how do i get credit.
I got #67260083
and i got this.. 
Hi Ann,
We apologize for the inconvenience caused to you. I have downloaded and opened the file (67260083) in Illustrator at my end and I agree that the image(when downloaded) seems to be different than what appears in the preview mode.
I will be reporting the same image to my concerned team so that they can get this corrected.
Meanwhile, I have added 1 image license to your account so that you can use it against a different image.
Hope this helps!
Feel free to update this thread in case of any additional questions.
Regards
Twarita
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