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A
AudreyWhitePhoto
Inspiring
April 30, 2018
Answered

Re: Have a licensed adobe stock image, but it shows up as blank when I attempt to use it

  • April 30, 2018
  • 2 replies
  • 574 views

There's no reason you can't open an Illustrator (.ai or .eps) in Photoshop. It will rasterize but it will open.

I just had this problem with 2 vector files. The canvas is blank when opened in Illustrator or anywhere else. There's something else going on here.

    This topic has been closed for replies.
    Correct answer AudreyWhitePhoto

    I figured it out. There were multiple art boards and it was opening to a blank one.

    2 replies

    Y
    Yair28708876d6u2
    Participant
    September 15, 2023

    but  if I download the file it's with water-mark

     

    Jill_C
    Community Expert
    Jill_CCommunity Expert
    Community Expert
    September 15, 2023

    You should start a new thread and provide more info on the problem.

    Jill C., Forum Volunteer
    twaritar3263062
    twaritar3263062
    Participating Frequently
    April 30, 2018

    Branching to a new discussion,

    Hi Audrey,

    We apologize for the inconvenience caused to you. Could you please share the file IDs with which you are facing troubles with so that we can assist you further?

    Regards

    Twarita

    A
    AudreyWhitePhotoAuthor
    Inspiring
    April 30, 2018

    Image was AdobeStock_133547970 (there was just one, I was mistaken). I'm chatting with Adobe support about it now. Thanks.

    A
    AudreyWhitePhotoAuthorCorrect answer
    Inspiring
    April 30, 2018

    I figured it out. There were multiple art boards and it was opening to a blank one.

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