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Lisabythesea
Lisabythesea
Participant
Jan 29, 2019 5:26 PM UTC
Answered

Re: help to unsubscribe adobe stock!!!

Hi

I'm having similar issues - cannot cancel my plan and going around in circles trying to work out what to do.

I was charged 3 months worth of billing even though I believe I cancelled my plan on 3 September 2018. But I seem to be in another plan and cannot get out of it without being charged.

Please can you help?

Thank you

Lisa Egan

    This topic is closed to new replies. Start a new post to keep the conversation going.
    Sheena Kaul
    Sheena KaulCorrect answer
    Legend
    Jan 29, 2019 6:04 PM UTC

    Branching into a new discussion

    Hi Lisa,

    I understand that you're trying to self cancel your Adobe Stock plan but you're unable to do so.

    Have you tried to Contact Customer Care for the cancellation request and refund status?

    Regards,

    Sheena

    View reply

    1 reply

    Sheena Kaul
    Sheena KaulCorrect answer
    Legend
    Jan 29, 2019 6:04 PM UTC

    Branching into a new discussion

    Hi Lisa,

    I understand that you're trying to self cancel your Adobe Stock plan but you're unable to do so.

    Have you tried to Contact Customer Care for the cancellation request and refund status?

    Regards,

    Sheena

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