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Lisabythesea
Lisabythesea
Participant
January 29, 2019
Answered

Re: help to unsubscribe adobe stock!!!

  • January 29, 2019
  • 1 reply
  • 282 views

Hi

I'm having similar issues - cannot cancel my plan and going around in circles trying to work out what to do.

I was charged 3 months worth of billing even though I believe I cancelled my plan on 3 September 2018. But I seem to be in another plan and cannot get out of it without being charged.

Please can you help?

Thank you

Lisa Egan

    This topic has been closed for replies.
    Correct answer Sheena Kaul

    Branching into a new discussion

    Hi Lisa,

    I understand that you're trying to self cancel your Adobe Stock plan but you're unable to do so.

    Have you tried to Contact Customer Care for the cancellation request and refund status?

    Regards,

    Sheena

    1 reply

    Sheena Kaul
    Community Manager
    Sheena KaulCommunity ManagerCorrect answer
    Community Manager
    January 29, 2019

    Branching into a new discussion

    Hi Lisa,

    I understand that you're trying to self cancel your Adobe Stock plan but you're unable to do so.

    Have you tried to Contact Customer Care for the cancellation request and refund status?

    Regards,

    Sheena

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