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michellek17
michellek17
Participant
February 26, 2018
Answered

Re: how do I unlicense something that I purchased accidentally?

  • February 26, 2018
  • 1 reply
  • 241 views

I have accidentally licensed image #185546235.​ It's my first day on Adobe Stock and I didn't realize what the button would do. Agree with many others that it's far too easy to license and there should be a double confirmation. I deleted the photo from my library, hoping it would give me credit, but it did not. Can you please add an image credit to my account?

Thanks,

Michelle

    This topic has been closed for replies.
    Correct answer twaritar3263062

    Branching to a new discussion,

    Hi Michelle,

    I apologize for the troubles caused to you.

    I have added 1 license to your account so that you can use it against a different image.

    Please see Stock FAQ: How to license an image with Adobe Stock? to understand the licensing process better.

    Hope this helps!

    Feel free to update this thread in case of any additional questions.

    Regards

    Twarita

    1 reply

    twaritar3263062
    Community Manager
    twaritar3263062Community ManagerCorrect answer
    Community Manager
    February 26, 2018

    Branching to a new discussion,

    Hi Michelle,

    I apologize for the troubles caused to you.

    I have added 1 license to your account so that you can use it against a different image.

    Please see Stock FAQ: How to license an image with Adobe Stock? to understand the licensing process better.

    Hope this helps!

    Feel free to update this thread in case of any additional questions.

    Regards

    Twarita

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