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Vivian Root
Participant
Feb 28, 2018 6:12 AM UTC
Answered

Re: how do I unlicense something that I purchased accidentally?

Hi Twarita,

I accidentally licensed 91053550 to my account. Sorry - very new to adobe stock and I must've clicked the license button when I only wanted to enlarge thumbnail.

If this could be removed/credited - it would be much appreciated! Thank you -

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    Sheena Kaul
    Sheena KaulCorrect answer
    Legend
    Feb 28, 2018 12:58 PM UTC

    Branching into a new discussion

    Hi Vivian,

    I apologize for the troubles that you've faced with the Stock website but unfortunately there is no way to unlicense an image if it has been licensed once.

    But I have added 1 license to your account so that you can use it against this image.

    Please see Stock FAQ: How to license an image with Adobe Stock? to know more about the license workflow.

    Hope that helps!

    Regards,

    Sheena

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    1 reply

    Sheena Kaul
    Sheena KaulCorrect answer
    Legend
    Feb 28, 2018 12:58 PM UTC

    Branching into a new discussion

    Hi Vivian,

    I apologize for the troubles that you've faced with the Stock website but unfortunately there is no way to unlicense an image if it has been licensed once.

    But I have added 1 license to your account so that you can use it against this image.

    Please see Stock FAQ: How to license an image with Adobe Stock? to know more about the license workflow.

    Hope that helps!

    Regards,

    Sheena

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