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Vivian Root
Participant
February 28, 2018
Answered

Re: how do I unlicense something that I purchased accidentally?

  • February 28, 2018
  • 1 reply
  • 270 views

Hi Twarita,

I accidentally licensed 91053550 to my account. Sorry - very new to adobe stock and I must've clicked the license button when I only wanted to enlarge thumbnail.

If this could be removed/credited - it would be much appreciated! Thank you -

    This topic has been closed for replies.
    Correct answer Sheena Kaul

    Branching into a new discussion

    Hi Vivian,

    I apologize for the troubles that you've faced with the Stock website but unfortunately there is no way to unlicense an image if it has been licensed once.

    But I have added 1 license to your account so that you can use it against this image.

    Please see Stock FAQ: How to license an image with Adobe Stock? to know more about the license workflow.

    Hope that helps!

    Regards,

    Sheena

    1 reply

    Sheena Kaul
    Community Manager
    Sheena KaulCommunity ManagerCorrect answer
    Community Manager
    February 28, 2018

    Branching into a new discussion

    Hi Vivian,

    I apologize for the troubles that you've faced with the Stock website but unfortunately there is no way to unlicense an image if it has been licensed once.

    But I have added 1 license to your account so that you can use it against this image.

    Please see Stock FAQ: How to license an image with Adobe Stock? to know more about the license workflow.

    Hope that helps!

    Regards,

    Sheena

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