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Participant
Feb 28, 2018 11:53 AM UTC
Answered

Re: how do I unlicense something that I purchased accidentally?

I am also new to stock and find it so annoying how easy it is to licence an image! I just wanted to save image 106531423 to my library so I could proof to a client and it has licence it! The save preview to CC library didn't to be there??!!!!

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    Sheena Kaul
    Sheena KaulCorrect answer
    Legend
    Feb 28, 2018 1:06 PM UTC

    Branching into a new discussion

    Hi Debbie,

    I apologize for the troubles that you've faced with the Stock website but unfortunately there is no way to unlicense an image if it has been licensed once.

    But I have added 1 license to your account so that you can use it against this image.

    Please see Stock FAQ: How to license an image with Adobe Stock? and Stock FAQ: How does Adobe Stock integrate with Creative Cloud apps?  to know more about the license workflow.

    Hope that helps!

    Regards,

    Sheena

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    Sheena Kaul
    Sheena KaulCorrect answer
    Legend
    Feb 28, 2018 1:06 PM UTC

    Branching into a new discussion

    Hi Debbie,

    I apologize for the troubles that you've faced with the Stock website but unfortunately there is no way to unlicense an image if it has been licensed once.

    But I have added 1 license to your account so that you can use it against this image.

    Please see Stock FAQ: How to license an image with Adobe Stock? and Stock FAQ: How does Adobe Stock integrate with Creative Cloud apps?  to know more about the license workflow.

    Hope that helps!

    Regards,

    Sheena

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