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February 28, 2018
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Re: how do I unlicense something that I purchased accidentally?

  • February 28, 2018
  • 1 reply
  • 266 views

I am also new to stock and find it so annoying how easy it is to licence an image! I just wanted to save image 106531423 to my library so I could proof to a client and it has licence it! The save preview to CC library didn't to be there??!!!!

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    Correct answer Sheena Kaul

    Branching into a new discussion

    Hi Debbie,

    I apologize for the troubles that you've faced with the Stock website but unfortunately there is no way to unlicense an image if it has been licensed once.

    But I have added 1 license to your account so that you can use it against this image.

    Please see Stock FAQ: How to license an image with Adobe Stock? and Stock FAQ: How does Adobe Stock integrate with Creative Cloud apps?  to know more about the license workflow.

    Hope that helps!

    Regards,

    Sheena

    1 reply

    Sheena Kaul
    Sheena KaulCorrect answer
    Legend
    February 28, 2018

    Branching into a new discussion

    Hi Debbie,

    I apologize for the troubles that you've faced with the Stock website but unfortunately there is no way to unlicense an image if it has been licensed once.

    But I have added 1 license to your account so that you can use it against this image.

    Please see Stock FAQ: How to license an image with Adobe Stock? and Stock FAQ: How does Adobe Stock integrate with Creative Cloud apps?  to know more about the license workflow.

    Hope that helps!

    Regards,

    Sheena

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