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GypsyLion
Participant
Aug 4, 2017 4:41 PM UTC
Answered

Re: how do I unlicense something that I purchased accidentally?

I accidentally licensed some images while using the web interface and on my iPhone. Is there an official way to confirm licensing before it automatically licenses images, or do we (customers) have to put our business out there and hope you can credit the images back if it's accidentally licensed?

I currently have about 3 images I unintentionally licensed and would like a credit for.

Thanks!

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    twaritar3263062
    twaritar3263062Correct answer
    Participating Frequently
    Aug 7, 2017 3:27 AM UTC

    Hi Omar,

    I have added 4 image credits to your account so that you can license different images instead.

    Hope that helps!

    Feel free to update this thread in case of any additional query.

    Regards,

    Twarita

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    3 replies

    twaritar3263062
    twaritar3263062
    Participating Frequently
    Aug 4, 2017 4:50 PM UTC

    Branching to a new discussion,

    Hi Omar,

    Could you please help me with the image numbers which you have licensed unintentionally?

    Regards,

    Twarita

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    GypsyLionAuthor
    Participant
    Aug 6, 2017 6:41 PM UTC

    Hello,

    I'll need the following images refunded/credited back to my account:

    #5330657 <https://stock.adobe.com/stock-photo/smiling-policewoman/5330657>

    #43497448 <https://stock.adobe.com/stock-photo/security-guard/43497448>

    #25942743

    <https://stock.adobe.com/stock-photo/emergency-medical-services/25942743>

    #97078437

    <https://stock.adobe.com/stock-photo/accounting-on-a-tablet-computer-close-up/97078437>

    Thank you!

    On Fri, Aug 4, 2017 at 12:51 PM, twaritar3263062 <forums_noreply@adobe.com>

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    twaritar3263062
    twaritar3263062Correct answer
    Participating Frequently
    Aug 7, 2017 3:27 AM UTC

    Hi Omar,

    I have added 4 image credits to your account so that you can license different images instead.

    Hope that helps!

    Feel free to update this thread in case of any additional query.

    Regards,

    Twarita

    Translate
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