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DeannaJG
Participating Frequently
Mar 17, 2018 6:38 PM UTC
Answered

Re: How to cancel Adobe Stock?

I am in this same situation! I have tried for some time to get the Stock Photo portion off my account, with no luck. It does not show a cancellation button. I didn't even realize I signed up for it as I thought it was part of my CC program as a perk. I never intended to buy it in the first place. PLEASE help me as the support links do not allow me to call Adobe, chat or email! 

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    Sheena Kaul
    Sheena KaulCorrect answer
    Legend
    Mar 19, 2018 3:23 PM UTC

    I have received you private message.

    I'll be responding to the same.

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    3 replies

    Sheena Kaul
    Sheena Kaul
    Legend
    Mar 19, 2018 12:50 PM UTC

    Hi Deanna,

    I believe there is an account issue because of which you are unable to find the cancel button on your account management page.

    Please Contact Customer Care for cancellation request.

    You may refer Contact Support FAQ: Unable to reach support through the "Contact US" link in case you are unable to reach support.

    Let me know if you still face issues.

    Regards,

    Sheena

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    DeannaJGAuthor
    Participating Frequently
    Mar 19, 2018 3:17 PM UTC

    Your links take me back to the same 'customer service page' that never

    gives me any answers!!! I must have an actual person fix this issue and

    immediately, PLEASE!!!!!!!

    On Mon, Mar 19, 2018 at 6:51 AM, Sheena Kaul <forums_noreply@adobe.com>

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    Sheena Kaul
    Sheena KaulCorrect answer
    Legend
    Mar 19, 2018 3:23 PM UTC

    I have received you private message.

    I'll be responding to the same.

    Translate
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