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g13000
Participant
March 27, 2018
Answered

Re: I am cancelling my Adobe Stock, what happens to my unclaimed images?

  • March 27, 2018
  • 1 reply
  • 612 views

What happens if I change my plan? So if I have a stock plan with all the apps, but am changing to the Photoshop/Lightroom Stock plan. Will I get to keep my current 27 unused credits?

Thanks.

    This topic has been closed for replies.
    Correct answer twaritar3263062

    Branching to a new discussion,

    Hi Steve,

    I see you have an Adobe account under the same ID as with forums.

    In order to switch to a different Creative Cloud plan please refer to Managing your Membership FAQ: How do I Change to a different Creative Cloud plan?


    Also, if you change your Creative Cloud plan you need to purchase a new Adobe Stock plan from our plans page Adobe Stock pricing and membership plan | Adobe Stock
    Once you are completed, please update this thread so that I can add the 26 unused credits to your account as an exception.

    You may also download the unused assets before you change your plan, as the ones which are downloaded always remains in your license history.

    Regards
    Twarita

    1 reply

    twaritar3263062
    twaritar3263062Correct answer
    Participating Frequently
    March 27, 2018

    Branching to a new discussion,

    Hi Steve,

    I see you have an Adobe account under the same ID as with forums.

    In order to switch to a different Creative Cloud plan please refer to Managing your Membership FAQ: How do I Change to a different Creative Cloud plan?


    Also, if you change your Creative Cloud plan you need to purchase a new Adobe Stock plan from our plans page Adobe Stock pricing and membership plan | Adobe Stock
    Once you are completed, please update this thread so that I can add the 26 unused credits to your account as an exception.

    You may also download the unused assets before you change your plan, as the ones which are downloaded always remains in your license history.

    Regards
    Twarita
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