Re: I licensed an image that is a vector, but its a flat vector, and uneditable with not layers. Are all Adobe Stock vectors like this?

Forum|Forum|7 years ago
May 11, 2018
1 reply
318 views

Having the same problem with this vector 199947767.

It tells me that I have to open it in illustrator, which I don't pay for. How do we get refunds on vectors that don't work?

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Correct answer twaritar3263062

Branching to a new discussion,

Hi Johnathan,

Sorry to hear that.

I would like to inform you that the vector images are best to be downloaded in Illustrator. If you do not have Illustrator, then as a workaround you may download the trial version of Illustrator(7days trial) and can try to use the above-mentioned file.

You may use this link to download the trial version of Illustrator:

Download a free trial or buy Adobe products | Adobe free trials & downloads.

If you still face troubles, feel free to update this thread so that we can further assist you.

Regards

Twarita

twaritar3263062Correct answer

Participating Frequently

Branching to a new discussion,

Hi Johnathan,

Sorry to hear that.

I would like to inform you that the vector images are best to be downloaded in Illustrator. If you do not have Illustrator, then as a workaround you may download the trial version of Illustrator(7days trial) and can try to use the above-mentioned file.

You may use this link to download the trial version of Illustrator:

Download a free trial or buy Adobe products | Adobe free trials & downloads.

If you still face troubles, feel free to update this thread so that we can further assist you.

Regards

Twarita

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