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M
melh10139634
Participant
July 1, 2018
解決済み

Re: If I cancel my monthly subscription do I still have access to unused downloads?

  • July 1, 2018
  • 返信数 1.
  • 833 ビュー

It is not clear from the answer - if you have downloaded photos that you are using and you cancel your membership do you loose the licence especially if it is the offer of 10 free stock pictures in the month that is free?

    このトピックへの返信は締め切られました。
    解決に役立った回答 twaritar3263062

    Branching to a new discussion,

    Hi Mel,

    Thanks for reaching out to the Adobe Stock community.

    If you download all the assets prior to cancelling your Adobe Stock subscription, the downloaded images will always remain in your license history.

    Hope this information helps!

    Feel free to update this thread in case of any additional questions.

    Regards,

    Twarita

    返信数 1

    twaritar3263062
    twaritar3263062解決！
    Participating Frequently
    July 2, 2018

    Branching to a new discussion,

    Hi Mel,

    Thanks for reaching out to the Adobe Stock community.

    If you download all the assets prior to cancelling your Adobe Stock subscription, the downloaded images will always remain in your license history.

    Hope this information helps!

    Feel free to update this thread in case of any additional questions.

    Regards,

    Twarita

    I
    Isobel371096826eq3
    Participant
    May 1, 2024

    Hi, do I loose assets that have not been downloaded yet if I cancel? 

     

    Abambo
    Community Expert
    AbamboCommunity Expert
    Community Expert
    May 1, 2024

    When you cancel, you will lose the unused credits. Anything you have licenced stays licenced.

    ABAMBO | Hard- and Software Engineer | Photographer
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