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mikeb13253770
Participant
Mar 21, 2019 6:15 PM UTC
Answered

Re: Licensed Image by Accident. Is there a return button?

I just had the same issue, trying to navigate to another page and accidentally licensed FILE #: 205714466

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    twaritar3263062
    twaritar3263062Correct answer
    Participating Frequently
    Mar 25, 2019 2:07 PM UTC

    Branching to a new discussion,

    Hi Mike,

    Sorry for the trouble it has caused to you.

    Since you have accidentally licensed 1 Adobe Stock file, I have added 1 image license to your account so that you can use it against a different image.

    Hope that helps!

    Feel free to update this thread in case of any additional questions.

    Regards,

    Twarita

    2 replies

    radiatehope
    Participant
    Sep 28, 2019 8:28 AM UTC

    I just had the same issue, trying to navigate to another page and accidentally licensed FILE #: 238145540

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    Christina Harnden
    twaritar3263062
    twaritar3263062Correct answer
    Participating Frequently
    Mar 25, 2019 2:07 PM UTC

    Branching to a new discussion,

    Hi Mike,

    Sorry for the trouble it has caused to you.

    Since you have accidentally licensed 1 Adobe Stock file, I have added 1 image license to your account so that you can use it against a different image.

    Hope that helps!

    Feel free to update this thread in case of any additional questions.

    Regards,

    Twarita

    Translate