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Jayme Morrison Portraits
Participant
Feb 11, 2018 7:15 PM UTC
Answered

Re: Licensed the wrong image

I did the same thing and I am not going to even use that image. They should have a re-confirm download button:

"Confirm Licence on this Image?"

or something like that. That would be very helpful when searching through so many and bringing them into PS to see if it would work.

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      twaritar3263062
      twaritar3263062Correct answer
      Participating Frequently
      Feb 13, 2018 3:07 PM UTC

      Here you go

      1- 51247387 <https://stock.adobe.com/ca/images/spring-landscape/51247387?prev_url=detail>

      2- 170940783 <https://stock.adobe.com/ca/images/grusskarte-dahlien/170940783?prev_url=detail>

      Thank you,

      Jayme


      Jayme,

      Thanks for confirming the file IDs which you have accidentally licensed, I have added two image credits (two standard licenses) to your account so that you can license different images instead.

      Hope this helps!

      Feel free to update this thread in case of any additional questions.

      Regards

      Twarita

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      7 replies

      twaritar3263062
      twaritar3263062
      Participating Frequently
      Feb 12, 2018 2:22 PM UTC

      Branching to a new discussion,

      Hi Jayme,

      Sorry for the trouble it has caused to you and also thanks for sharing your feedback, the Stock team is already working on the above request.

      Would you mind sharing the file ID which you have accidentally licensed so that I can further assist you?

      Regards

      Twarita

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      Jayme Morrison PortraitsAuthor
      Participant
      Feb 12, 2018 7:07 PM UTC

      Hi Twarita,

      That is so good to hear! That is going to be so helpful to so many people. The ID files are attached. I wanted to save these to my library for possible future work.

      Thanks so much for your help

      Jayme

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      twaritar3263062
      twaritar3263062
      Participating Frequently
      Feb 12, 2018 7:25 PM UTC

      Hi Jayme,

      I am sorry but your file IDs did not come through, can you please send it over again? I would require the ID/number which is mentioned below the image. For example- Please see the screenshot

      Regards

      Twarita

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