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brianb31778638
Participant
Nov 13, 2018 11:02 PM UTC
Answered

Re: Licensed the wrong image

I accidentally licensed an image and can't undo. It was for image FILE #: 108064722 

How can I undo this?

Thank you,

Sandra

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    twaritar3263062
    twaritar3263062Correct answer
    Participating Frequently
    Nov 14, 2018 9:06 AM UTC

    Branching to a new discussion,

    Hi Brian,

    Sorry for the trouble it has caused to you.

    Since you have accidentally licensed 1 Stock file, I have added 1 image license to your account so that you can use it against a different image.

    Hope this helps!

    Feel free to update this thread in case of any additional questions.

    Regards,

    Twarita

    1 reply

    twaritar3263062
    twaritar3263062Correct answer
    Participating Frequently
    Nov 14, 2018 9:06 AM UTC

    Branching to a new discussion,

    Hi Brian,

    Sorry for the trouble it has caused to you.

    Since you have accidentally licensed 1 Stock file, I have added 1 image license to your account so that you can use it against a different image.

    Hope this helps!

    Feel free to update this thread in case of any additional questions.

    Regards,

    Twarita

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