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JoyfulLadyJ
Participant
Jul 21, 2017 1:34 AM UTC
Answered

Re: Licensed the wrong image

What if it was accidentally licensed to your library not downloaded to your computer? I only noticed because the number of images available for download decreased and I went to my licenses and saw one I had not even seen and do not want FILE #: 161106945

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    twaritar3263062
    twaritar3263062Correct answer
    Participating Frequently
    Jul 21, 2017 1:06 PM UTC

    Hi Jeanine,

    As you have mentioned you have accidentally licensed a wrong image, As a gesture of goodwill I've added a credit to your account to replace the image licensed in error.

    Let me know if that helps!

    Feel free to update this thread in case of any additional query.

    Regards,

    Twarita

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    1 reply

    twaritar3263062
    twaritar3263062Correct answer
    Participating Frequently
    Jul 21, 2017 1:06 PM UTC

    Hi Jeanine,

    As you have mentioned you have accidentally licensed a wrong image, As a gesture of goodwill I've added a credit to your account to replace the image licensed in error.

    Let me know if that helps!

    Feel free to update this thread in case of any additional query.

    Regards,

    Twarita

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