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March 1, 2018
Answered

Re: My Dollar Photo credits should NEVER expire!

  • March 1, 2018
  • 1 reply
  • 207 views

I have contacted Adobe support about this same issue and they are telling me the same garbage that I have to subscribe to a service just to get what I ALREADY paid for.

I need another remedy aside your suggestion to contact and call support since it is staffed out of country without any escalation solution. This is a pretty basic customer service failure. Paid for product - Did not receive promised advertised product....

    This topic has been closed for replies.
    Correct answer twaritar3263062

    Branching to a new discussion,

    Hi Michael,

    I apologize for the poor experience. Please check your private message.

    Regards

    Twarita

    1 reply

    twaritar3263062
    Community Manager
    twaritar3263062Community ManagerCorrect answer
    Community Manager
    March 1, 2018

    Branching to a new discussion,

    Hi Michael,

    I apologize for the poor experience. Please check your private message.

    Regards

    Twarita