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twaritar3263062
twaritar3263062Correct answer
Participating Frequently
Aug 20, 2017 6:27 PM UTC

It's just like the others who posted above. When you add an image to your library, sometimes it automatically licenses the image, which is confusing and not desired.    


Kiko,

I apologize for the confusion. Since you have accidentally licensed the images which you do not want, I have added 3 image credits to your account so that you can license different images instead.

Let me know if that helps!

Feel free to update this thread in case of any additional query.

Regards,

Twarita

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4 replies

twaritar3263062
twaritar3263062
Participating Frequently
Aug 20, 2017 6:11 PM UTC

Branching to a new discussion,

Hi Kiko,

Sorry to hear about the above-mentioned issue, however, I tried licensing the same images and then saving it to my library and its working fine for me. Could you please share a screenshot of your library where you tried saving these images so that I can further help you with the concern.

Regards,

Twarita

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kiko.restrepo@gmail.comAuthor
Participant
Aug 20, 2017 6:15 PM UTC

I think I should clarify, I DID NOT want them to be licensed. I thought I simply added them to my library, but it turns out they were licensed, which I do not want.

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kiko.restrepo@gmail.comAuthor
Participant
Aug 20, 2017 6:16 PM UTC

It's just like the others who posted above. When you add an image to your library, sometimes it automatically licenses the image, which is confusing and not desired.    

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