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DuvLady
DuvLady
Inspiring
Aug 30, 2017 4:09 PM UTC
Answered

Re: Paid Stock images downloading but not opening

Same original issue. downloaded file 134421231 - for vector use - giving me an error code and not opening in illustrator. Only time I have ever seen this one. see below is error code received in illustrator.  thank you!  Darla

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    twaritar3263062
    twaritar3263062Correct answer
    Participating Frequently
    Aug 30, 2017 5:58 PM UTC

    Branching to a new discussion,

    Hi Darla,

    I apologize for the trouble. I have checked the image on my end and encountered the same issue.

    Also, I have added an image credit to your account so that you can license a different image instead.

    Let me know if that helps!

    Feel free to update this thread in case of any additional query.

    Regards,

    Twarita

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    1 reply

    twaritar3263062
    twaritar3263062Correct answer
    Participating Frequently
    Aug 30, 2017 5:58 PM UTC

    Branching to a new discussion,

    Hi Darla,

    I apologize for the trouble. I have checked the image on my end and encountered the same issue.

    Also, I have added an image credit to your account so that you can license a different image instead.

    Let me know if that helps!

    Feel free to update this thread in case of any additional query.

    Regards,

    Twarita

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