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timbotronic45
timbotronic45
Participant
March 1, 2018
Answered

Re: Purchasing stock video with credits?

  • March 1, 2018
  • 1 reply
  • 879 views

Hi Bev,

Why is this not possible? It doesn't make any sense. I saved up my credits only plan to buy some stock video for a project and now find that it was pointless. What possible reason could there be for not being able to use your credits for video?

Tim

      This topic has been closed for replies.
      Correct answer twaritar3263062

      Branching to a new discussion,

      Hi Tim,

      I see you have an Adobe account under the same ID as with forums.

      I did go through your account details and noticed that you have Adobe Stock 10 images a month(one-year) plan. The subscription plans only entitle you to license standard assets.

      Premium assets, such as videos, Premium collections images, and editorial images or videos, can be licensed on-demand or using credits from a credit pack.

      You may also refer to Stock FAQ: What are Credit packs? to get more information on credit packs.

      Feel free to update this thread in case of any additioanl questions.

      Regards

      Twarita

      1 reply

      twaritar3263062
      twaritar3263062Correct answer
      Participating Frequently
      March 1, 2018

      Branching to a new discussion,

      Hi Tim,

      I see you have an Adobe account under the same ID as with forums.

      I did go through your account details and noticed that you have Adobe Stock 10 images a month(one-year) plan. The subscription plans only entitle you to license standard assets.

      Premium assets, such as videos, Premium collections images, and editorial images or videos, can be licensed on-demand or using credits from a credit pack.

      You may also refer to Stock FAQ: What are Credit packs? to get more information on credit packs.

      Feel free to update this thread in case of any additioanl questions.

      Regards

      Twarita

      D
      defaultqy76xr9uhqfj
      Participant
      September 20, 2021

      I have also been saving my assets for videos for a marketing campaign. I have never used my quota but have continued with my membership with this in mind. I have always believed that I can use 8 assets per video, only to discover now after years of subscribing that I can only use them for standard images. Absolute nonsense. I have 129 assets and can not use any number of them to purchase a video. Really? Not 8, 12, 20???? REALLY????

      I feel like I've been scammed, absolute disgrace.

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