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L
loiss15946727
Participant
July 28, 2017
Answered

Re: Refund for stock image

  • July 28, 2017
  • 1 reply
  • 322 views

I need a refund as well. I purchased a $49 package yesterday only to find the images are too large for my use. A rep in chat suggested I purchase Photoshop to resize. How crazy is that suggestion.

I normally purchase Fotolia photos but yesterday, was bounced over to Adobe since you purchased that. Fotolia had different sized images to select from. Adobe has one huge size that is unworkable for me.

Please let me know how to get a refund of the package i purchased yesterday.

Thanks,

    This topic has been closed for replies.
    Correct answer twaritar3263062

    Branching to a new discussion,

    Hi Lois,

    I understand your concern. Additionally, I would like to let you know that we provide the size for each image of Adobe Stock as you can see it in the screenshot attached below:

    For the refund, I would suggest you to Contact Customer Care

    Regards,

    Twarita

    1 reply

    twaritar3263062
    twaritar3263062Correct answer
    Participating Frequently
    July 28, 2017

    Branching to a new discussion,

    Hi Lois,

    I understand your concern. Additionally, I would like to let you know that we provide the size for each image of Adobe Stock as you can see it in the screenshot attached below:

    For the refund, I would suggest you to Contact Customer Care

    Regards,

    Twarita

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