Re: Unlicense Accidental Adobe Stock Purchase

Forum|Forum|8 years ago
March 19, 2018
2 replies
749 views

Hi. I have just done the same thing, clicking on license instead of preview for image reference 100403369. I haven't saved the image to my computer yet. Are you able to do the same for me please?

This topic has been closed for replies.

Correct answer twaritar3263062

Branching to a new discussion,

Hi Emma,

I see you have an Adobe account under the same ID as with forums. Since you have accidentally licensed a Stock file, I have added an image license to your account so that you can use it against a different image.

Hope this helps!

Feel free to update this thread in case of any additional questions.

Regards

Twarita

S

Simon22921835pr30

Participating Frequently

Hi Adobe,

I must be the millionth person to accidentally licence an image instead of downloading a preview.
have you considered a confirmation pop up yet?

please credit me with one licence. Thank you!

cheers, Simon

V

Vani_100

Participating Frequently

Hello Simon22921835pr30,

Can you pl. share the asest ID detatils accidently licensed

S

Simon22921835pr30

Participating Frequently

AdobeStock_230677493

Will you be adding a confirmation button in the future? 🙂

Simon

twaritar3263062Correct answer

Participating Frequently

Branching to a new discussion,

Hi Emma,

I see you have an Adobe account under the same ID as with forums. Since you have accidentally licensed a Stock file, I have added an image license to your account so that you can use it against a different image.

Hope this helps!

Feel free to update this thread in case of any additional questions.

Regards

Twarita

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