Known Participant

Answered

Re: Unlicense Accidental Adobe Stock Purchase

9 replies
763 views
Translate

Hi. I have just done the same thing, clicking on license instead of preview for image reference 100403369. I haven't saved the image to my computer yet. Are you able to do the same for me please?

This topic is closed to new replies. Start a new post to keep the conversation going.

twaritar3263062Correct answer

Participating Frequently

Branching to a new discussion,

Hi Emma,

I see you have an Adobe account under the same ID as with forums. Since you have accidentally licensed a Stock file, I have added an image license to your account so that you can use it against a different image.

Hope this helps!

Feel free to update this thread in case of any additional questions.

Regards

Twarita

S

Simon22921835pr30

Participating Frequently

Hi Adobe,

I must be the millionth person to accidentally licence an image instead of downloading a preview.
have you considered a confirmation pop up yet?

please credit me with one licence. Thank you!

cheers, Simon

Translate

V

Vani_100

Participating Frequently

Hello Simon22921835pr30,

Can you pl. share the asest ID detatils accidently licensed

Translate

S

Simon22921835pr30

Participating Frequently

AdobeStock_230677493

Will you be adding a confirmation button in the future? 🙂

Simon

Translate

twaritar3263062Correct answer

Participating Frequently

Branching to a new discussion,

Hi Emma,

I see you have an Adobe account under the same ID as with forums. Since you have accidentally licensed a Stock file, I have added an image license to your account so that you can use it against a different image.

Hope this helps!

Feel free to update this thread in case of any additional questions.

Regards

Twarita

Translate

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.