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richarda31162400
Participant
July 16, 2017
Answered

Re: Unlicense Accidental Adobe Stock Purchase

  • July 16, 2017
  • 1 reply
  • 328 views

Unlicense Accidental Adobe Stock Purchase

Andersoncorp:  accidentally licensed #143098691. I deleted the file using a screen in Adobe Stock, but the system doesn't show a credit on my unused images. Is there a way to get a credit for the image I accidentally licensed, haven't used, and have deleted?

    This topic has been closed for replies.
    Correct answer Sheena Kaul

    Branching into a new discussion

    Hi Richard,

    I apologize for the trouble.

    I am afraid that there is no way to unlicense the image; however I have checked your account details and added a free credit into your account so that you can license a different image.

    Let me know if that helps!

    Regards,

    Sheena

    1 reply

    Sheena Kaul
    Sheena KaulCorrect answer
    Legend
    July 17, 2017

    Branching into a new discussion

    Hi Richard,

    I apologize for the trouble.

    I am afraid that there is no way to unlicense the image; however I have checked your account details and added a free credit into your account so that you can license a different image.

    Let me know if that helps!

    Regards,

    Sheena

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