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richarda31162400
Participant
Jul 16, 2017 8:46 PM UTC
Answered

Re: Unlicense Accidental Adobe Stock Purchase

Unlicense Accidental Adobe Stock Purchase

Andersoncorp:  accidentally licensed #143098691. I deleted the file using a screen in Adobe Stock, but the system doesn't show a credit on my unused images. Is there a way to get a credit for the image I accidentally licensed, haven't used, and have deleted?

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    Sheena Kaul
    Sheena KaulCorrect answer
    Legend
    Jul 17, 2017 11:46 AM UTC

    Branching into a new discussion

    Hi Richard,

    I apologize for the trouble.

    I am afraid that there is no way to unlicense the image; however I have checked your account details and added a free credit into your account so that you can license a different image.

    Let me know if that helps!

    Regards,

    Sheena

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    1 reply

    Sheena Kaul
    Sheena KaulCorrect answer
    Legend
    Jul 17, 2017 11:46 AM UTC

    Branching into a new discussion

    Hi Richard,

    I apologize for the trouble.

    I am afraid that there is no way to unlicense the image; however I have checked your account details and added a free credit into your account so that you can license a different image.

    Let me know if that helps!

    Regards,

    Sheena

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