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sallyw18733735
Participant
March 13, 2019
Answered

Re: "You'll be able to manage this plan shortly"

  • March 13, 2019
  • 1 reply
  • 642 views

I am also having this problem where I am receiving a message saying You’ll be able to manage your plan shortly.  I would like to cancel my subscription for both Adobe Stock – 10 assets a month and Photography plan (20GB) and I do not want to be charged for either.  I would also like adobe to delete my account, please.  Please can I have an email confirmation when this is done thank you

    This topic has been closed for replies.
    Correct answer twaritar3263062

    Branching to a new discussion,

    Hi Sally,

    Sorry to hear that you are facing issues while cancelling your subscriptions.

    Please reach out to our support team Support FAQ: How can I contact Adobe for support?  for cancellation requests.

    In case you are unable to reach our support team through the above-mentioned link, please see Contact Support FAQ: Unable to reach support through the "Contact US" link

    Feel free to update this thread in case of any additional questions.

    Regards,

    Twarita

    1 reply

    twaritar3263062
    twaritar3263062Correct answer
    Participating Frequently
    March 13, 2019

    Branching to a new discussion,

    Hi Sally,

    Sorry to hear that you are facing issues while cancelling your subscriptions.

    Please reach out to our support team Support FAQ: How can I contact Adobe for support?  for cancellation requests.

    In case you are unable to reach our support team through the above-mentioned link, please see Contact Support FAQ: Unable to reach support through the "Contact US" link

    Feel free to update this thread in case of any additional questions.

    Regards,

    Twarita