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Refund

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Hi Adobe support team,

I have cancelled my 'Adobe Stock – 10 assets a month' subcription on the 1 day of my second's month bill i.e., on Nov 24,2018 11.26 hrs (pst). But I have not got my refund yet.

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twaritar3263062Correct answer

Participating Frequently

Hi Andrea,

Sorry to hear that.

Please contact our support team Support FAQ: How can I contact Adobe for support? for refund related requests.

In case you are unable to reach our support through the above-mentioned link, please see Contact Support FAQ: Unable to reach support through the "Contact US" link

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

twaritar3263062Correct answer

Participating Frequently

Hi Andrea,

Sorry to hear that.

Please contact our support team Support FAQ: How can I contact Adobe for support? for refund related requests.

In case you are unable to reach our support through the above-mentioned link, please see Contact Support FAQ: Unable to reach support through the "Contact US" link

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

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A

andreac89756504Author

Participant

Hi,

i found a new charge on my credit card of 36,56€

but i cancelled the plan before the 1 month expiration

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Abambo

Community Expert

Your first mail was in November, 24th? So the charge is from December or from January?

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ABAMBO | Hard- and Software Engineer | Photographer

A

andreac89756504Author

Participant

this is the order number:

[private information deleted for security reasons]

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