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nikolayp44273200
nikolayp44273200
Participant
January 5, 2019
Answered

Refund

  • January 5, 2019
  • 1 reply
  • 299 views

I used a trial period for 10 images, used 9. A month later the subscription automatically extended. How can I get a refund? And cancel the subscription?

    This topic has been closed for replies.
    Correct answer Abambo

    « a month later »? You took a 12 month subscription with the first month free. If you cancel during the first 14 days of the second month of your subscription, you will get a refund. If you cancel after that date, you need to pay an eraly cancelation fee.

    You can cancel on adobe.com. The procedure is described here:

    Cancel your Adobe Stock membership

    1 reply

    Abambo
    Community Expert
    AbamboCommunity ExpertCorrect answer
    Community Expert
    January 5, 2019

    « a month later »? You took a 12 month subscription with the first month free. If you cancel during the first 14 days of the second month of your subscription, you will get a refund. If you cancel after that date, you need to pay an eraly cancelation fee.

    You can cancel on adobe.com. The procedure is described here:

    Cancel your Adobe Stock membership

    ABAMBO | Hard- and Software Engineer | Photographer
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