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January 6, 2022
Answered

Refund

  • January 6, 2022
  • 1 reply
  • 251 views

Hello! I want to cancel my 'Adobe Stock – 10 assets a month' subcription. Will i get a refund for the 2nd month, if I make it today on the 1 day  of my second's month bill?

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Correct answer Abambo

The terms are the following:

  • First month is free
  • Second month gets billed.
  • If you cancel the first 14 days into the second month, you get a refund.

 

To cancel your subscription, please look here: Cancel your Adobe Stock membership 

 

If you have problems to cancel, you can contact Adobe customer care. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

1 reply

Abambo
Community Expert
AbamboCommunity ExpertCorrect answer
Community Expert
January 6, 2022

The terms are the following:

  • First month is free
  • Second month gets billed.
  • If you cancel the first 14 days into the second month, you get a refund.

 

To cancel your subscription, please look here: Cancel your Adobe Stock membership 

 

If you have problems to cancel, you can contact Adobe customer care. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

ABAMBO | Hard- and Software Engineer | Photographer