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Participating Frequently
October 18, 2022

Hi Krista266502018r7q, 

Can you pl. share the asset ID details you have accidently licensed

Abambo
Community Expert
Community Expert
October 18, 2022

Post the asset ID here and @Vani_100 will take care of it, if it is a standard licence.

 

If it is a different licence, or you want to avoid waiting for Vani, you need to contact Adobe Customer Care. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

ABAMBO | Hard- and Software Engineer | Photographer