refund

The trial period starts immediately and is for 30 days. Thereafter, the paid subscription automatically starts, you won't get notified about that. You got, however, all the dates in the welcome e-mail that Adobe did send you. If you have cancelled the subscription within the first 14 days after the start of the paid subscription, the amount already paid will be automatically refunded. You can check if the cancel was successful, by going to your account at https://account.adobe.com/plans. You should not find an Adobe stock plan there.

If the plan has not been cancelled, you should contact Adobe customer care. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled, you need to accept cookies! If the chat window fails to open, or is non-responsive, use a different device and/or browser to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Kindly note that phone charges may apply.

For support via Twitter:
https://twitter.com/AdobeCare

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)



Important: Adobe does NOT contact you unsolicited by e-mail or direct message. If you get contacted by direct message from a person, claiming to be an Adobe employee, look at that profile and look, if they bear the “Adobe Employee” marking under their name. Adobe support does not use Skype to give you support.


If in doubt, ask the forum.