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Amor Humanity
Participant
August 31, 2023
Answered

Refund Due To Quality

  • August 31, 2023
  • 2 replies
  • 209 views

The first time I've had a transparency issue & swear I'm not a Karan. I just hope there is expectation for Adobe Stock transparency to be cleaner than this one is.  How would I get refunded for this?

 

 

This topic has been closed for replies.
Correct answer Contributor1

Hello @Amor HumanityI see the issue you're referencing related to file#581372995 and I've refunded your credit. I'll send these details to be reviewed internally. Thank you for the report and sorry for the problem with the image.

2 replies

Contributor1Community ManagerCorrect answer
Community Manager
August 31, 2023

Hello @Amor HumanityI see the issue you're referencing related to file#581372995 and I've refunded your credit. I'll send these details to be reviewed internally. Thank you for the report and sorry for the problem with the image.

Abambo
Community Expert
Community Expert
August 31, 2023

What is the asset ID? @Contributor1 will need that to find the asset to get it checked and removed.

ABAMBO | Hard- and Software Engineer | Photographer