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toms17400157
Participant
October 13, 2018
Answered

Refund for Stock Monthly Membership

  • October 13, 2018
  • 1 reply
  • 256 views

Hi,

So I thought I had cancelled my Stock membership as I found I did not use it as much as I thought I would during the first month, so it wouldn't be worth it for me to pay.

But it turns out I did not.

I just had the money taken out of my account, on a Saturday, and have cancelled the subscription. Is there any way I can get a refund on that?

I really don't want to use Stock right now but would want to use the CC in the future. But this is a problem for me now as it took nearly all my cash from my account, leaving me with around 2 Euros...

I would greatly appreciate if there was a way to get a refund on this month's payment, considering it literally just started an hour ago and I have not used it at all.

Thanks,
Tom

PS: I know this is the forum, but there's no support at the weekend...

This topic has been closed for replies.
Correct answer Sheena Kaul

Hi Tom,

I apologize for the trouble that you've faced.

I'd request you to Contact Customer Care for the refund requests.

In case you're unable to reach the support, please see Contact Support FAQ: Unable to reach support through the "Contact US" link

Let me know if you still have issues.

Regards,

Sheena

1 reply

Sheena Kaul
Community Manager
Sheena KaulCommunity ManagerCorrect answer
Community Manager
October 15, 2018

Hi Tom,

I apologize for the trouble that you've faced.

I'd request you to Contact Customer Care for the refund requests.

In case you're unable to reach the support, please see Contact Support FAQ: Unable to reach support through the "Contact US" link

Let me know if you still have issues.

Regards,

Sheena