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Participant
October 18, 2021
Question

Request for cancellation and refund

  • October 18, 2021
  • 2 replies
  • 133 views

Hello.
I don't know why I am regularly paying for this Adobe Stock program. I have never used this program.
I paid even cancellation panlaties.
I would like to get a refund of subscription for few months and also cancellation penalties.

Thank you.

This topic has been closed for replies.

2 replies

Abambo
Community Expert
Community Expert
October 18, 2021

Please contact customer care. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

 

FYI: I merged your English and Korean post. Nobody answers faster if you post two different threads. 😉

ABAMBO | Hard- and Software Engineer | Photographer
SEDAM5EC9Author
Participant
October 18, 2021

안녕하세요. 나는 정기적으로이 어도비 주식 프로그램에 대한 지불하는 이유를 모르겠어요. 나는이 프로그램을 사용한 적이 없다.? 나는 몇 달 동안 가입의 환불을 받고 또한 취소 처벌을 받고 싶습니다. %MCE파테스%