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January 18, 2026
Question

Request for refund after late verification of teacher status

  • January 18, 2026
  • 0 replies
  • 22 views

Hello,

I am a teacher and I have an Adobe Education subscription. Unfortunately, I forgot to verify my teacher status in time, and as a result I was charged the regular (higher) price for the past two months.

I was eligible for the education discount during this entire period, and I have now successfully verified my status as a teacher. I would like to ask if it is possible to request a refund or account credit for the overcharged months. Has anyone experienced a similar situation, or can an Adobe representative please advise on how to proceed? Any help or guidance would be greatly appreciated.

Thank you in advance.