Participant

Question

Request for Update on Submitted Photos Review

Forum|Forum|1 year ago
October 7, 2024
3 replies
396 views

Hello everyone,

I’m a contributor on Adobe Stock, and I wanted to ask if anyone else is experiencing unusually long review times for their submitted photos. I uploaded several images back in July, but they are still pending review, well beyond the usual 8-week timeframe.

Has anyone else noticed similar delays recently? If so, have you received any information from support regarding this?

Thank you in advance for your feedback!

Troubleshooting

This topic has been closed for replies.

Jill_C

Community Expert

Read some of the other posts in this forum. Most of them are on the topic of review delays. Unfortunately, there's nothing we can do to hasten the process. Be patient 🙂

Jill C., Forum Volunteer

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Laurent5E3FAuthor

Participant

Thank you for your reply and advice. I’ve noticed that many members are experiencing review delays, and I understand that the process can take time. I’ll be patient and hope everything gets resolved soon.

Abambo

Community Expert

I suppose that you are not a new contributor and that you have some assets in your portfolio that have been accepted before this current issue.

I would contact contributor support, if the waiting time is about the double of the announced time. There is always a possibility that for a reason or another some assets do not get scheduled.

You should also continue to submit assets. Unfortunately, the current situation is, what it is, and it is difficult to see the difference between a standard long waiting time and an erroneous situation.

ABAMBO | Hard- and Software Engineer | Photographer

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Laurent5E3FAuthor

Participant

Thank you for your message. I am not a new contributor, and this issue started back in July. Initially, I thought it was due to the holiday period, but the delays have persisted.

Abambo

Community Expert

The cause of this is a high influx of new assets, due to the opening of additional types to generative AI and the lack of resources to moderate those. IMHO, Adobe would need to more agressively limit the number of assets a single contributor can submit to the moderation queue. I would be happy with 5 to 10 assets per week, if those get moderated in a resonable time frame.

ABAMBO | Hard- and Software Engineer | Photographer

daniellei4510

Community Expert

You are not alone. Dozens have posted here who are having the same issue. Nothing to do but wait. We don't know what the problem is, and it appears that not everyone is affected.

Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.

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Laurent5E3FAuthor

Participant

Thank you for your response. It's reassuring to know that I'm not the only one experiencing these delays. I appreciate your help!

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