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October 18, 2024
Question

Requesting More Insight

  • October 18, 2024
  • 1 reply
  • 192 views

I have submitted and was accepted for two of my AI images of gingerbread elves for the christmas theme on a white background, JPEG Format. I have submitted four more seperate images of the christmas gingerbread elves as well, but they were rejected. Titles are similiar, but images are different. On a separate note, do PNG images with a transparent background take longer to review? My JPEG images always get accepted in a timely manner. As for my PNG images, still under review. Is this the norm? 

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1 reply

Jill_C
Community Expert
Community Expert
October 18, 2024

I don't know if it's the norm that PNG's take longer, but it is quite likely that they are routed to a different queue since they require a different sort of review to be sure that the cutout from the background was done perfectly.

Jill C., Forum Volunteer