resolution error - stock 362548535

Question

Hello,
 
I bought a stock video, this one should be 1918x1080px, but it is a 1278x720px video. How can I download it at the promised resolution?
Thank you,
 
https://stock.adobe.com/ch_fr/video/planet-earth-spinning-on-its-axis-view-from-a-space-station/362548535?asset_id=362548535

Contributor1 · Answer

Hello, I've verified the issue (but I'm not allowed to grant you a replacement license). I'll send the asset to the content team for review. Thank you for the report and sorry for the problem with the asset.

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