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Participant
March 19, 2022
Answered

Reverse accidentally licensed an image

  • March 19, 2022
  • 2 replies
  • 292 views

Hello, I accidentally licensed an image I just wanted to get a preview of. I need to reverse it since I don't really need it. please help me unlicense or can I get a credit for it pls.

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Correct answer reedesign1912

You can't technically "unlicense" an image, but Adobe Stock, at their discretion, may give you a replacement credit.  You can contact Customer Care at this link.  https://helpx.adobe.com/contact.html

 

In the bottom right corner you can connect with the chat icon.  Pop-up blockers need to be disabled and cookies need to be enabled for the chat to work.  If you are having difficulty opening it, try a different device / browser.  FYI, in the chat you can type AGENT to bypass the automated chat and reach a person.

 

I hope this helps.

 

 

 

2 replies

reedesign1912
reedesign1912Correct answer
Inspiring
March 20, 2022

You can't technically "unlicense" an image, but Adobe Stock, at their discretion, may give you a replacement credit.  You can contact Customer Care at this link.  https://helpx.adobe.com/contact.html

 

In the bottom right corner you can connect with the chat icon.  Pop-up blockers need to be disabled and cookies need to be enabled for the chat to work.  If you are having difficulty opening it, try a different device / browser.  FYI, in the chat you can type AGENT to bypass the automated chat and reach a person.

 

I hope this helps.

 

 

 

Rob R, Photographer
Participant
March 21, 2022

Thank you so much for this. I have been trying to find the chat support button! I'll get in touch with them

Participant
March 19, 2022

the file i accidentally licensed is #327552405 (basketball image)