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Mau Design
Inspiring
Apr 26, 2018 7:21 PM UTC
Answered

save preview / buy

Am I the only one who find really petty the way the structured the UI in Adobe Stock, making so easy to buy an image "for mistake" trying to save it as a preview ?

These are the kind of things that destroy the trust in a company in my opinion.

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    twaritar3263062
    twaritar3263062Correct answer
    Participating Frequently
    Apr 26, 2018 7:35 PM UTC

    Hi Maurizio,

    We apologize for the inconvenience here. Our engineering team is aware of the above-mentioned issue and is working to get this improvised

    Meanwhile, could you please share the file ID which you have accidentally licensed so that we can further assist you?

    Regards

    Twarita

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    4 replies

    twaritar3263062
    twaritar3263062Correct answer
    Participating Frequently
    Apr 26, 2018 7:35 PM UTC

    Hi Maurizio,

    We apologize for the inconvenience here. Our engineering team is aware of the above-mentioned issue and is working to get this improvised

    Meanwhile, could you please share the file ID which you have accidentally licensed so that we can further assist you?

    Regards

    Twarita

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    Mau DesignAuthor
    Inspiring
    Apr 26, 2018 7:43 PM UTC

    Thanks Twarita for the prompt answer but the I'm not looking for a refund, the sense of my post is more about sharing with the community my "feeling".

    Maybe I'm wrong, but I believe that the UI has been designed in that way on purpose, to make the "mistakes" easy to happen.

    Regards

    Maurizio

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