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A
AndreasNielsen
Participant
February 6, 2019
Answered

Scam!

  • February 6, 2019
  • 1 reply
  • 515 views

I have just gotten billed for adobe stock. I cancelled my plan some time ago and was under the impression, that Stock also would be cancelled. Now I see I can't even cancel it, this is very disgusting and outrageous behavior coming from such a big company like yours. I've tried to contact your support chat in half a hour and haven't gotten any answers. This is such a big inconvenience in my day, it's really disgusting. I've read about this and it's not the first time someone has experienced this. I've used Adobe since 2015 and this is the first time I've run in to this problem and probably the last time since I'll probably deactivate my account. Unless you give me a refund as I think i deserve for this inconvenience.

    This topic has been closed for replies.
    Correct answer WendellaBee

    Hello A. N.,

     

    Using the Adobe ID you are using on the forums I see that you canceled a Creative Cloud subscription in January, but I see no recent cancellation for Adobe Stock. Please Contact Customer Care  for additional assistance.

     

    EBQ

    1 reply

    WendellaBee
    Adobe Employee
    WendellaBeeCorrect answer
    Adobe Employee
    February 6, 2019

    Hello A. N.,

     

    Using the Adobe ID you are using on the forums I see that you canceled a Creative Cloud subscription in January, but I see no recent cancellation for Adobe Stock. Please Contact Customer Care  for additional assistance.

     

    EBQ

    W
    Wesley Frikken
    Participant
    May 19, 2020

    Error 404: Page not found.

    This page isn't available. Try checking the URL or visit a different page.

     

    That is what everbody is trying to do, Cancel your scam. But it is made impossible. Just Cancel it, Don't send links or tell to contact support. Just deliver support. How hard can it be? Why in gods name is an adobe employee on the community site telling people to contact support? 

     

    And don't try to tell me that after work you just like to help people on the community and that it gives you satisfaction. Because you would help more if you just tell people to basically go ahead and get used to the idea that they will now pay montly to adobe. And if they have any more issues that it could always become not 1 but maybe 2 or even 3 montly subscriptions they have to pay if they are not carefull. Not that that sounds like a threat or anything. just facts.

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