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October 27, 2021
Question

sick and tired of being stuck with Adobe Stock

  • October 27, 2021
  • 2 replies
  • 216 views

Admittedly it is my fault for not cancelling this plan for adobe stock when the first year was finishing. But seeing as I am paying monthly for it, once cancelled that should be the end of it. It is not like adobe will be loosing out as I won't be able to use stock assets. Tried to cancel my plan, got told I would have to pay for the rest of the year upfront and would no longer have access to any assets as this is what I call punishment for cancelling. Yes I know its a subscription based plan, but if paying monthly that subscription ends once cancelled with no penalties. Now I am stuck with this until next year, cannot wait till then, Will have to set a reminder in my calender of the end date so I don't get forced back into another year with adobe stock.

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2 replies

Abambo
Community Expert
Community Expert
October 28, 2021

You can cancel your subscription without a fee during the last month of your subscription. Make sure to use up your asset credits, as you will lose them at the end of the month. Licensed items stay at your disposal for use according to the licencing terms.

 

If you cancel early, you need to pay half of the remaining due. That is because you promised to keep the subscription for a year (annual subscription paid by the month), and Adobe makes investments according to the subscription base. If you don't cancel at the end, the subscription automatically renews for another year. If you want to cancel free of cost at any time, you could have taken the more expensive on the month plan.

 

Setting a reminder is a great idea. Good luck.

ABAMBO | Hard- and Software Engineer | Photographer
WendellaBee
Adobe Employee
Adobe Employee
October 27, 2021

You will continue to have access to any of the assets you licensed with your subscriptions after cancelling.