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Participant
December 22, 2024
Question

Some images won't download and I can't get that credit/asset back

  • December 22, 2024
  • 2 replies
  • 119 views

It seems as though I can't download certain assets I've selected, primarily because they are AI generated. Can I get these assets reversed or refunded somehow? 

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2 replies

Abambo
Community Expert
Community Expert
December 22, 2024
quote

primarily because they are AI generated.


By @megan_6771

There is no difference between genarative AI assets and photographic assets from the download point of view. 

ABAMBO | Hard- and Software Engineer | Photographer
Jill_C
Community Expert
Community Expert
December 22, 2024

You should provide the asset numbers here so that an Adobe employee can investigate what's wrong with those particular assets.

Jill C., Forum Volunteer