Some of my photos was deleted because of Model Complaint.

Hello,

Today I received email from Adobe that some of my images was deleted because of Model Complaint. I was in a very good relationship with the model in about 6 month, we did really a lot of shootings and I have plans to sell photos and videos on Adobe for a long time. The model signed two model releases for me in English and one in Russian, I also have a photo of her passport. All this was completely voluntary on mutually beneficial terms. I spent a couple of thousand dollars and many days of work on this shoots. I also have photos together with model, backstage footage from the shoot and other evidence of her voluntary participation.

However, recently the model had a conflict with me and, due to personal animosity, filed a complaint requesting that her photos be removed from the stock. Without any investigation or request for evidence from me, Adobe simply removed the photos. But then what is the point of a model release, the model’s passport, and all the procedures that prove her voluntary consent to the photoshoot, if she can challenge it at any moment and have the photos removed from the site, photos that I spent a lot of money and working time on? Is the photographer really not protected from such arbitrariness at all?