Skip to main content
M
markusb93018195
Participant
February 28, 2018
Answered

Stock

  • February 28, 2018
  • 2 replies
  • 397 views

habe seit14 Tagen das Stock Test Abo. Möchte dies zunächst nicht als Abo weiterführen. Wann muss ich kündigen?

Verfallen bei einer jetzigen Kündigung die 10 freien Downloads direkt oder habe ich dann noch bis zum Ende der vier Wochen Raum die Bilder zu laden?

Markus

    This topic has been closed for replies.
    Correct answer twaritar3263062

    Hi Markus,

    Thanks for reaching out to the Stock team.

    I did go through your account details and noticed that you have purchased Stock 10 images a month(one-year )plan on 19th February 2018. If you wish to cancel, I would suggest you to download the remaining assets prior to cancelling as you can use your available licenses as long as your subscription is active, but you forfeit any unused licenses upon cancellation of your subscription.

    Also, the images once downloaded remains in your license history.

    Additionally, I would like to let you know that if you cancel during the first-month billing cycle, your credit card will not be charged and your service will continue until the end of that first month’s billing cycle. If you cancel within 14 days after the beginning of the second month’s billing cycle, you’ll be fully refunded.

    For more information please refer to Legal subscription terms | Adobe

    Feel free to update this thread in case of any additional questions.

    Regards

    Twarita

    2 replies

    twaritar3263062
    twaritar3263062Correct answer
    Participating Frequently
    February 28, 2018

    Hi Markus,

    Thanks for reaching out to the Stock team.

    I did go through your account details and noticed that you have purchased Stock 10 images a month(one-year )plan on 19th February 2018. If you wish to cancel, I would suggest you to download the remaining assets prior to cancelling as you can use your available licenses as long as your subscription is active, but you forfeit any unused licenses upon cancellation of your subscription.

    Also, the images once downloaded remains in your license history.

    Additionally, I would like to let you know that if you cancel during the first-month billing cycle, your credit card will not be charged and your service will continue until the end of that first month’s billing cycle. If you cancel within 14 days after the beginning of the second month’s billing cycle, you’ll be fully refunded.

    For more information please refer to Legal subscription terms | Adobe

    Feel free to update this thread in case of any additional questions.

    Regards

    Twarita

    Kanikas
    Kanikas
    Legend
    February 28, 2018

    Moving to Adobe Stock​

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices