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Participant
June 30, 2026
Question

Stock #2025996108 is of really poor quality

  • June 30, 2026
  • 2 replies
  • 18 views

I downloaded this image: Teal abstract wavy background design element with energy flow, graphic design Stock Vector | Adobe Stock and thought it was going to be a simple process to remove the words. It wasn’t, because it looks like the creator used image trace (paths that are not drawn correctly, etc.) on an existing asset, so the words are part of the actual vector graphic. 

Why do we get charged crazy amounts of money for a subscription service, when we get stock images that are really poor in quality? 

    2 replies

    Community Manager
    July 1, 2026

    Hello ​@Petrice23748450fms0, I've sent the details of your report to be reviewed internally. Thank you for the report and sorry for the problem with the asset.

     

    For a refund/credit return please reach out to our customer care team below:
     

    Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction. Also, if you don’t see the chat feature you may need to accept all adobe cookies.

    yamato713108855
    Community Expert
    Community Expert
    June 30, 2026

    We will have staff members check the assets that have issues.

    @Contributor1