Stock.Adobe changed

Forum|Forum|1 year ago
April 26, 2024
1 reply
223 views

Question, My subscription is unlimited images, before, when I choose an image, it had a blue button that was Licensed, however, now I only have a very few that is Licensed, and now the blue button is Buy.

Why is this and does it mean my unlimited images no longer unlimited?

I did a search for baseball and the majority of what came up was buy, even the NFL logo was buy, and I can download that from the web for free from seeklogo.com

And yes, I have restarted, rebooted, logged out of creative cloud and back in, logged out of stock.adobe and back in and it is still buy, not license.

Licensing

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Abambo

Community Expert

Your "unlimited" stock subscription, is that a Teams or Enterprise subscription? If yes, check with your plan administrator what the problem is. They can contact customer support if they need help.

ABAMBO | Hard- and Software Engineer | Photographer

S

SassydoranAuthor

Participant

It is an Enterprise subscription. and I am still confused, and this is why, as I received this from my IT group.

Cynthia,

I updated your Adobe Creative Cloud Pro to Adobe Creative Cloud Pro Plus. This is the new version we went to with our new Adobe contract that we just signed which now includes Stock Standard and Premium. You may need to log out of Adobe and log back in for the changes to take effect.

Logged out and back in and now (see attached).

Did a search for 3D circles, and every one of the images is a Buy

Why?

Abambo

Community Expert

Check with your IT, and ask them to contact customer support if the problem persists. They can contact customer service via the admin console: https://adminconsole.adobe.com/support. (you can relay that information to them if they don't know how to do that.)

ABAMBO | Hard- and Software Engineer | Photographer

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