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stock.adobe.com costing too much time

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When all of the credits I had at other stock image sites were transferred over to the new Adobestock, I was actually excited. However the stock.adobe.com site never functions correctly and costs us a lot of time trying to navigate to locate images.

The website will conduct a search and after the results show up, the page will lock up. You cannot scroll down, or click on an image.

Sometimes it functions relatively fine. Just clunky. Long wait times for items to load up and inspect on their individual stock pages.

But as I am sitting here watching my designers, I am noticing a lot of wasted time as their searches lead to crashed pages.

Does anybody else have issues with the functionality of the adobestock site? or is it just us?

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KanikasCorrect answer

Legend

Hi Bluetaildesign,

Sorry about your experience.

Please try clearing the cookies/cache or using a different browser.

Hope this helps!

Feel free to update the thread for any other query.

A

Alex_Gibson

Participating Frequently

Do any of the people having trouble with this also use a password manager and browser plug in, like LastPass?

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savagequest

Inspiring

Yes, I use LastPass, but I will disable it today and test out this theory, Thanks for the update!

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M

Mario Beernaert

Participant

It is Lastpass. Take it from me. When you use a private window in your browers (incognito mode in Chrome) all issues go away!

I informed Lastpass about it. Will post when I get their reply.

Happy Holidays!

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savagequest

Inspiring

Same thing happening for me, it seems to go through cycles and CLEARING cookies/cache is not the FIX! I repeat I have done this countless times and the problem just comes back! I've been dealing with the issue for way too long now and I'm done, hopefully, Adobe can figure this one out, but I don't think it will be anytime soon!

I've been using Chrome & Safari and it doesn't matter, the same issue keeps recurring, stock.adobe.com locks up and you cannot use it, making the objective of the entire site completely useless!

I'm speaking with my boss, and we're probably switching to another stock image site, this is just becoming a huge waste of time!

Good Luck!

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Abambo

Community Expert

you did also try on a different network?

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ABAMBO | Hard- and Software Engineer | Photographer

savagequest

Inspiring

Yes, from home, from work, it's not a network issue.

Just out of curiosity, what about the network could possibly be causing this one site to crash and not any others?

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KanikasCorrect answer

Legend

Hi Bluetaildesign,

Sorry about your experience.

Please try clearing the cookies/cache or using a different browser.

Hope this helps!

Feel free to update the thread for any other query.

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