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April 6, 2017
Answered

Stock.Adobe.com - Is anyone else experiencing the same issues?

  • April 6, 2017
  • 1 reply
  • 864 views

The web page crashes continuously on Windows 10. I tried loading in in Chrome and Edge with not much success in either. I takes several tries and at least a few minutes to find and download a single image.

It takes around 40-45 seconds to load a single image after clicking on it. Searching and scrolling crashes the page occasionally.

I am not experiencing any issues with other image rich pages.

Browsing incognito in Chrome (no extensions) seems to marginally improve the experience.

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Correct answer Sheena Kaul

Hi Mike,

I would advise you to try the steps as mentioned in the help document: White page when visiting Adobe Stock

Let me know if that helps!

Regards,

Sheena

1 reply

Sheena Kaul
Sheena KaulCorrect answer
Legend
April 6, 2017

Hi Mike,

I would advise you to try the steps as mentioned in the help document: White page when visiting Adobe Stock

Let me know if that helps!

Regards,

Sheena