Stock Credits Disappeared ?

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Adobe has done recent changes to Adobe Stock and with that I lost all my stock credits which was above 80, can I please get them back.

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Sheena KaulCorrect answer

Legend

Hi Christopher,

I checked your account details and I could see that you had 80 licenses left in your account which expired on 5/13/2017.

These credits were valid only for a year.

Please Contact Customer Care for more information.

Regards,

Sheena

Sheena KaulCorrect answer

Legend

Hi Christopher,

I checked your account details and I could see that you had 80 licenses left in your account which expired on 5/13/2017.

These credits were valid only for a year.

Please Contact Customer Care for more information.

Regards,

Sheena

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StrongBeaverAuthor

Legend

I honestly wasn't informed they were only for a year; I was informed they were unlimited, unlimited atleast for a few years. I have projects that I've begun that depend on the credits. I should have received a notification; if that was the case for a year. Whom can I speak to reclaim those credits ?

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Sheena Kaul

Legend

Please Contact Customer Care for further help.

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