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Participant
June 28, 2017
Answered

Stock image licensing problems

  • June 28, 2017
  • 2 replies
  • 284 views

I had an adobe subscription for 10 free images and then I paid for one month for 10 more images. I still should have 13 images left to choose, but I do not have any. I cannot license any image.

What seems to be the problem and how I or you can fix this?

This topic has been closed for replies.
Correct answer twaritar3263062

Hi Mantas,

I see you have an Adobe account under the same ID as with forums. I checked your account and noticed the Stock subscription has been cancelled and the unused licenses have already expired on 21st June 2017. Unfortunately, there is no way that you can use those images.

To subscribe an Adobe Stock please check Adobe Stock pricing and membership plan | Adobe Stock

Let us know if you need have any further query.

Regards,

Twarita

2 replies

twaritar3263062
twaritar3263062Correct answer
Participating Frequently
June 28, 2017

Hi Mantas,

I see you have an Adobe account under the same ID as with forums. I checked your account and noticed the Stock subscription has been cancelled and the unused licenses have already expired on 21st June 2017. Unfortunately, there is no way that you can use those images.

To subscribe an Adobe Stock please check Adobe Stock pricing and membership plan | Adobe Stock

Let us know if you need have any further query.

Regards,

Twarita

kglad
Community Expert
Community Expert
June 28, 2017